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CSA SPEAKER BULLETIN ENTREPRENEURSHIP

                                                                     HOW TO
                                                                     BECOME

                                                                    The Biggest
                                                                 Small Company

                                                                   In The World

I’ve lost count of the number of          that a big company as a whole            the behaviour and, over time, you
    times I have heard the myth           can never be entrepreneurial, and        develop new institutional muscle
    – that you can’t change an            that you can never hope to expect        memory, also known as a new culture.
 entrenched corporate culture, or         entrepreneurialism from every            First you start with your small team
 that big companies can never be          employee. I think that’s wrong.          and then, slowly, the new ways of
 entrepreneurial. Usually, when this                                               thinking and behaving spread to the
 belief comes up, the concept of          The magic of bringing start-up culture   whole organisation.
 the ‘intrapreneur’ comes up with         to a large organisation should be such
 it. In the 1970s, Gifford Pinchot        that it infiltrates every department,    Companies who genuinely value
 coined the word to describe              every role – in short, every nook        fostering an entrepreneurial
 specific people charged with             and cranny of a business. Of course,     culture talk about ‘vigilance’ and
 behaving like entrepreneurs within       the road will not be as smooth as        ‘counteracting their own complacency
 a big organisation. Many leaders I       newly laid asphalt. There are always     and default modes’. They fully
 speak with still believe that being      barriers, and set ways of doing things   recognise that they are not a kitchen
 entrepreneurial is the job of some       will have become entrenched and          table start-up, and they need
 especially talented individual or team   must be overcome. But knocking down      systems and controls and that these,
 within the BB.                           these obstacles is possible, especially  in a way, can oppose the spirit of
                                          as there is so much latent talent ready  entrepreneurialism. But because they
 It was a valid idea in its time, but     to be tapped in BBs.                     understand this, they are proactive
 I want to move away from it. It          It takes a belief that culture is not    about balancing the need for
 implies that entrepreneurship is a       static, that it is the sum total of      organisation against the need for
 specific, arcane speciality. It implies  individual behaviours. The Lean          innovation. They think consciously
 that it’s not possible to shift the      Start-up author Eric Ries calls culture  about how to keep the necessary
 whole culture of an organisation,        ‘institutional muscle memory’. Change    level of control without becoming

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